Canadian customers of MegaSporeBiotic and other Microbiome Labs products must order directly from Microbiome Labs through our Direct to Patient website. Please complete the form below to access our Direct to Patient ordering website.
Please note, you can ship to Canada or the United States through our Direct to Patient website.
Canadian Ordering FAQs
Q: Which products can be shipped to Canada?
A: MegaSporeBiotic, RestorFlora and HU58 products may be shipped to Canada. And most other products made by Microbiome Labs may also be shipped to Canada. IgG products, such as Mega IgG2000, may not be shipped to Canada due to Health Canada and Canadian Customs restrictions.
Q: Which products CANNOT be shipped to Canada?
A: All Biocidin Botanical products, including Biocidin, Olivirex, GI Detox and ProFlora 4R, cannot be shipped to Canada. The Mega IgG2000 product by MicroBiome Labs cannot be shipped to Canada.
Q: Why can’t you order directly from EmbraceHealthNaturals.com?
A: There are Canadian customs and Health Canada supplement restrictions that apply to all U.S. sellers who are shipping the products from their own warehouses. Most of the Canadian shipping restrictions can be bypassed by shipping directly from Microbiome Labs, the manufacturer of MegaSporeBiotic. The Direct to Patient system lets you place your order directly through Microbiome Labs, so that Microbiome Labs ships your order. Microbiome Labs is able to ship to Canada because they have made arrangements to legally comply with all Canadian customs and Health Canada requirements.
Q: Why do you need to complete a form to access the Canadian ordering website?
A: The Direct to Patient ordering website is only for patients or clients of healthcare professionals who have an account with Microbiome Labs. The Direct to Patient website cannot be listed or appear in a link on a public website. Since the ordering website is only available to our clients who request the information, a simple form is the easiest way to give you access privately.
Q: If you have trouble placing an order, what should you do?
A: If you’re shipping to Canada, be sure that you’re placing your order from inside Canada. If you’re having trouble registering, turn off your VPN if you use one. The Microbiome Labs website uses location information for security, so your ordering country must match your shipping country.
Q: Can you order from Canada and ship to a United States address?
A: Yes. If you live in Canada you can order any of our products from our website (EmbraceHealthNaturals.com) shipped to a U.S. address. Note that if you are ordering from inside Canada, our website will automatically hide certain products that are not available in Canada, so you will not see these products. You can make these products visible by using a VPN with a USA location, or by calling us to place a phone order toll free at 888-660-8944 (Mon – Fri, 9am – 5pm Mountain time). You may also contact us via our contact form, including your name, phone and best time to reach you, and we’ll call you back to place your order over the phone. Be sure to double check the correct shipping address and ensure that the person living at the shipping address will receive and hold the products for you.
