We’re Here to Support You

Everyday Savings & Extra Discounts

By working directly with product manufacturers, we are able to provide the lowest authorized prices – everyday. Plus, if you are a reader of one of Michelle’s books, then you also get extra discounts on select products. Current discounts for book customers are listed in your customer area – contact us if you need help locating these discounts. From time to time some products will have additional savings available through email to our newsletter subscribers.

FREE shipping is also available for orders totaling $99 or more (some product exclusions apply). See our shipping policies for specific details.

Guarantee & Returns

For Bio-Botanical Research products, refunds must be requested within 45 days of purchase to be eligible for a refund. Note that returns will not be accepted for Bio-Botanical Research products and refunded products should be discarded. For MicroBiome Labs products (MegaSporeBiotic and RestorFlora), the products must be returned within 30 days of purchase to be eligible for a refund. Before returning items, request a Return Merchandise Authorization (RMA) by contacting us. Returns MUST be shipped to the correct address to apply for a full refund. For full details see our returns page.

Personal Support & Guidance

We are here to support you and answer your questions every step of your health journey. When you buy our products you get free email support to answer any questions you have and phone support regarding your order. Subscribe to our free email newsletter to get Michelle’s complementary ebooks, reports, audio and video interviews and informative e-courses on overcoming stubborn bacterial challenges.

How-To Protocols & Guides & FAQ

You get free how-to guides and step-by-step instructions with every product purchase. You also get answers to your most frequently asked questions inside the guides and also on our FAQ pages.

Security and Privacy

We value your privacy and security and employ the latest industry-leading technology to protect you. Your connection to this website, including all product, shopping cart and checkout pages, is SSL encrypted and continuously verified by COMODO CA Limited. We enlist Authorize.Net to provide the highest level of transaction processing security, to safeguard your personal information and to combat fraud. Your email is kept strictly confidential and secured and you will receive no spam or unsolicited emails from us. For details, please see our Privacy page.