Free Shipping within the U.S.*
Free standard shipping is available for orders within the U.S. totaling $99 or more after any discounts have been applied*
- Orders ship Monday through Friday via USPS or UPS.
- Shipping usually begins within 1 – 3 business days after the order is placed.
- NOTE: Orders placed on a Friday or over a weekend will ship on Monday or later.
- Shipping methods and times vary by product purchased and are provided below.
- Expedited shipping is also available – see below for cost estimates and details.
*Free shipping does not apply to international orders or shipping to U.S. territories. Exclusions may apply.
Biocidin Botanicals Products (formerly Bio-Botanical Research)
Shipping For Biocidin Botanicals Products
(including Olivirex, Biocidin, G.I. Detox, Proflora 4R, Dentalcidin and bundled kits):
- Orders are shipped directly from Biocidin Botanicals in California.
- Shipping usually begins within 1 business day after the order is placed.
- Orders placed on a Friday or over a weekend will usually ship on Monday.
- Standard shipping is via USPS Priority or UPS Ground, depending on the product and destination.
–>USPS Priority: Averages 1-3 days for the West Coast, and 3-5 days for the East Coast
–>UPS Ground: Averages 2-3 days for the West Coast, and 4-6 days for the East Coast - Orders ship the same day or following business day.
- If you order over the weekend or a holiday, your order will usually be shipped the following business day.
- Overnight shipping via UPS Next Day Air is an option, and averages $50 – $60 in the United States. Please contact us and include your shipping address, if your address is commercial or residential, and we’ll get a shipping quote to you for overnight shipping. Orders must be placed before 1pm PST to ship the same day.
Microbiome Labs Probiotic and Gut Restoration Products
Shipping For the MegaSporeBiotic, RestorFlora, HU-58 and Mega IgG2000 Products:
- Orders are shipped from Vervante, our shipping warehouse in Utah.
- Shipping usually begins within 1 – 3 business days after the order is placed.
- Orders placed on a Friday or over a weekend will ship on Monday or later.
- Standard shipping typically is via USPS First Class Mail.
–>USPS First Class Mail: Averages 1-3 days for the continental United States - Orders ship the following business day.
- If you order over the weekend or a holiday, your order will usually be shipped the following business day.
- Overnight shipping via UPS Next Day Saver is an option, and averages $50 – $70 in the United States. Please contact us and include your shipping address, if your address is commercial or residential, and we’ll get a shipping quote to you for overnight shipping.
Lost Packages
If you do not receive your package within 2 weeks of shipping, please contact us here and we’ll make every attempt to locate your package. If the package is lost due to our error or shipper error, we’ll reship your products to you at no extra cost. In the case of lost packages due to customer error, see the incorrect shipping address section below.
Incorrect Shipping Address
The Company is not responsible for any lost packages which are incorrectly addressed due to customer error. If you contact us after your order has been placed regarding an incorrect or incomplete shipping address, we will make every effort to correct your information prior to your package being shipped. However, once your package has been processed and shipped, we cannot make address corrections to your package.
Shipping labels are generated from the information you provide us. If you provide incorrect or incomplete address information when placing your order (incorrect zip code, missing apartment/suite/office number/name, etc.) and your package is lost you will be charged the full cost for any re-shipped products plus the cost of shipping. PLEASE TAKE CARE TO INCLUDE YOUR CORRECT SHIPPING ADDRESS.
Ship Forwarding
The use of a ship forwarding service or reshipping company is discouraged and will void our returns and lost package policies upon delivery at the reshipping company. We’ve had problems with lost packages and packages being seized or confiscated by customs when shipping overseas or when using reshipping services or ship forwarding companies.
Orders shipping to a ship forwarding company or service will be placed on hold and we will attempt to contact you via phone and/or email. We can either cancel and refund your order or ship your order after you agree to waive the right to invoke our returns and lost package policies upon delivery at the reshipping company.
